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User Terms

Terms of Use

Last Updated: March 2026

Welcome to Green Homes Energy Hub (“the Site”). By accessing or using our website, you agree to be bound by these Terms of Use. If you do not agree to these terms, please discontinue your use of the Site immediately.

1. Who We Are

Green Homes Energy Hub is an independent information and comparison platform. We are not a solar installer, energy supplier, or financial advisor. Our service is designed to provide educational content and to connect UK homeowners with third-party, MCS-certified energy professionals.

2. Our Role as an Intermediary

2.1 No Contract for Works: Green Homes Energy Hub does not perform installations. Any contract for the purchase or installation of solar panels, heat pumps, batteries, or EV chargers is strictly between you and the third-party installer. We are not a party to that contract and accept no liability for the works performed.

2.2 No Professional Advice: The content on this site is for general informational purposes only. While we strive for accuracy, energy yields, savings, and payback periods are estimates and not guarantees. You should always conduct your own due diligence.

3. Affiliate & Lead Generation Disclosure

In accordance with CMA (Competition and Markets Authority) guidelines, we disclose that:

  • Green Homes Energy Hub is a commercial website.
  • We may receive a fee (commission) from our partner networks (such as Solar Guide or GreenMatch) when you use our quote-finding tools or click on certain links.
  • This compensation allows us to provide our research and guides free of charge to the public.

4. Accuracy of Information & “Drip Pricing”

Under the DMCCA 2024, we are committed to pricing transparency.

  • Any prices quoted on our site are “estimated starting prices” based on current UK market averages.
  • Final quotes provided by installers must include all mandatory fees (taxes, delivery, and basic installation). We do not permit or support “drip pricing” (hiding mandatory costs until the end of a journey).

5. Use of the Site

  • UK Only: This site is intended for residents of the United Kingdom aged 18 and over.
  • Prohibited Use: You may not use this site for commercial purposes, data mining, or to submit fraudulent lead information.
  • Intellectual Property: All content, including the “Eco Journey” is the property of Green Homes Energy Hub and may not be reproduced without written permission.

6. Limitation of Liability

To the maximum extent permitted by law, Green Homes Energy Hub shall not be liable for:

  • Any indirect or consequential loss arising from your use of the Site.
  • Any disputes, delays, or damages caused by third-party installers found through our platform.
  • The failure of any system to meet predicted energy savings.

7. Data Protection & Complaints

  • Privacy: Your data is handled in accordance with our [Privacy Policy].
  • Complaints: In line with the Data (Use and Access) Act 2025, we maintain a formal complaints procedure. If you have a dispute regarding how your data was handled or the service provided by our site, please contact us at complaints@greenhomesenergyhub.com. We aim to acknowledge all complaints within 30 days.

8. Changes to These Terms

The UK energy market and its regulations evolve rapidly. We reserve the right to update these terms at any time. Continued use of the site following changes constitutes your acceptance of the new terms.

9. Governing Law

These terms are governed by the laws of England and Wales. You agree to the exclusive jurisdiction of the courts of the United Kingdom.

Green Homes Energy Hub is an independent comparison site. We may earn a commission from the companies we feature. This does not affect the price you pay and helps us keep our 2026 data free for all users.